Ordering Instructions

Welcome, Valued North American & International Customers

You will notice we have no shopping cart on our website, this is because we like to communicate with our customers before a transaction is completed. To make sure you are getting exactly what you want and need. If you are a Beginner Builder and you do not know exactly what you will need, please feel free to email us and we will help you select the items you will need to build the musical instrument you desire. musicalforests@gmail.com

If you wish to pay by Credit Card: Please send us a email with the items or item numbers and quantity you wish to order or get a shipping quote for, please include your mailing address. We will then respond by email with a total cost including shipping. We will also in this email provide you a secure link to where you can make payment if you wish to order. Shipping cost will be quoted by Expedited or Surface Mail unless otherwise requested. All prices are in Canadian Dollars. THANK YOU,

musicalforests@gmail.com

Secure online shopping is guaranteed. Your information is assured through the #1 secure online payment system, Paypal. Your information is protected by SSL with an encryption key length of 128 bits. (the highest level of online security commercially available. Why do we use Paypal for all of our Credit Card processing? Simple, it is the best and most secure online payment system there is, online security is their business, so we left it to the professionals.

Return Policy: In the rare case that we've made a mistake with your order, we correct the error at no charge. We also insure your packages, so if one does not arrive we will reship it to you at no charge. If any item fails to meet your expectations, you may return it, unaltered, for a refund or exchange.

Standing Order Service

We offer this service to our small, medium and larger customers.

The Benefits:

1. You are assured of your seasoned ready to use tonewood when you need it. This service can help you plan your production schedule more efficiently.

2. All Standing Orders are priced at Wholesale Prices, up to 50% Discount.

3. More efficient use of working capital. You do not have to tie up much needed capital for the cost of your tonewoods all at the same time, but stretch it out over 6 - 12 month period.

4. More efficient use of staff time, instead of chasing around different suppliers to make sure that you are getting your companies tonewood, leave it to us.

5. This service can synergize your production, sales & marketing cycles.

Please email us to sign up or if you may have more questions regarding this service: email

PAYING BY MAIL: Please first email us with the Item #s of the products you wish to order (include your mailing address), we will respond with a printable invoice you can print and send by mail with your money order or check to our mailing address.

  • Address: 11 Ottawa Street, PO Box 659. Goose Bay, NL, A0P1C0, Canada

We offer a full range of global shipping options from Mail Order, Purolator, UPS, DHL, Fedex, Air Freight and Ocean Freight. Delivery times dependent upon option used. Delivery times: 2 days to 12 days in North America. International Orders 4 days to 30 days.

  • All the of our tonewoods are stored in a climate controlled stock room, and we take great care in packing all shipments.
     
  • We welcome questions. our Sales Dept. will quickly answer your email

Examples of shipping costs

  • North America, Expedited Mail for 1 - 10 guitar tops: $10.00 - $32.00, Delivery 7 - 12 days.
  • North America, Express Post Mail for 1 - 10 guitar tops: $20.00 - $50.00, Delivery 2-4 days.
  • North America, Purolator for 1 - 10 guitar tops: $60.00 - $90.00, Delivery 1-2 days.
  • International, Surface Mail for 1 - 10 guitar tops: $25.00 - $80.00, Delivery 25 - 30 days.
  • International, Express Post for 1 - 10 guitar tops: $30.00 - $150.00, Delivery 7 days.
  • International, Purolator International for 1 - 10 guitar tops: $60.00+, Delivery 4 days.

Contact Information

Musical Forests Inc.

Sales Office Hours:

  • Monday to Friday, 8:00 am to 7:00 pm (AST)
  • Saturday 8:00 am to 5:00 pm

Address: 11 Ottawa Street, PO Box 659. Goose Bay, NL, A0P1C0, Canada

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